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Contact Green Mountain Coffee Roasters Customer Service

Green Mountain Coffee Roasters Phone Numbers and Emails

Toll-Free Number:

  • (866) 901-2739
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Green Mountain Coffee Roasters Email:

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How to Contact Green Mountain Coffee Roasters Customer Service?

Most Popular Number:

(866) 901-2739
Total calls: 92 Issues resolved: 3 Last call: Dec 2, 2024
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PissedConsumer Reporter

Green Mountain Coffee Roasters phone number is 866-901-2739. To get immediate assistance, call this toll-free line. The line is available 7 days a week.
As an alternative, you can send an email via the Green Mountain Coffee Roasters website or connect with a customer care representative via live chat.

Green Mountain Coffee Roasters email address for general customer inquiries is csrah@kdrp.com. The company also allows sending an inquiry via the website. To do that, click the “Contact Us” button at the bottom of the page and select the “Email Us Your Questions” option. To proceed with the form, provide your full name, email, phone number, and describe your questions in detail. Once you click the “Submit” button, your message will be forwarded to the Green Mountain Coffee Roasters support team.
If you seek quick assistance or would like to speak to a live company representative, call 866-901-239 or start a conversation in the live chat. Additionally, there is an option of sending a message via Twitter, Facebook, or Instagram.

The company is headquartered in Vermont. Green Mountain Coffee Roasters address is 33 Lane Rd, Waterbury, Vermont 05676, United States. To get in touch with the company via regular mail, use this address.
Besides its main office, the company has locations in Knoxville, Reading, and Sumner.

To contact the company via the website, click the “Contact Us” button at the bottom of the page and select the “Email Us Your Questions” option. To fill out an online form, enter your full name, contact information, and provide as many details on your question as possible. Attach files if applicable. After you submit the message, Green Mountain Coffee Roasters customer care department will address it.
Alternatively, you can start a conversation in the live chat by clicking the “Live Chat” button.

Green Mountain Coffee Roasters Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Green Mountain Coffee Roasters Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by email.

    Source Distribution
    31% phone 69% email
  • The best email to contact Green Mountain Coffee Roasters is csrah@kdrp.com. 33% of consumers stated that they received a response by email from the company.

  • The best phone number to call Green Mountain Coffee Roasters is 8669012739.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 11 minutes.

View full overview ›
PissedConsumer Club

Contact Information

Green Mountain Coffee Roasters Website:

Green Mountain Coffee Roasters Help Center:

Corporate Office Address:

Green Mountain Coffee Roasters
33 Lane Rd
Waterbury, Vermont 05676
United States

Green Mountain Coffee Roasters Rating Based on 37 Reviews

Rating details

2.8
more details
Product or Service Quality
Customer service
Website
Discounts and Special Offers

Rating stats

Rating trend

Summary of Green Mountain Coffee Roasters Customer Service Calls

92 TOTAL
CALLS
10:35 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Green Mountain Coffee Roasters?

Product/ Service Question:

  • “Defective pods”
  • “I do not like that They changed the green mountain brew over iced black coffee pods. They do not taste as good as they used to.”
  • “Complaint”

Request for Information Question:

  • “Information”
  • “To find out if Island Coconut Coffee is gluten free”
  • “Unble to complete order. Been trying to order for 2mths. Plz help”

Shipping and Delivery Question:

  • “Shipped wrong item”
  • “Just opened a 32 pack pod package and one of the pods was punctured.”
  • “Need to change my delivery address”

Staff Question:

  • “Need service for gas station”

Website/ Application Question:

  • “Web site to apply for employment”

Refund Question:

  • “Refund”

Employment Question:

  • “Job opportunities”

Other Question:

  • “New business”
  • “Need a clarification of coffee”
  • “Coffee”

Compare Green Mountain Coffee Roasters Customer Service To

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