Green Mountain Coffee Roasters
Green Mountain Coffee Roasters Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Green Mountain Coffee Roasters has 2.8 star rating based on 50 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Green Mountain Coffee Roasters to a friend or colleague.
- Rating Distribution
Pros: Good coffee, Good flavor, Great coffe.
Cons: Sometimes has no flavor, Bad k-cups, Changed the formula why.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Green Mountain Coffee Roasters has 2.8 star rating based on 50 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Green Mountain Coffee Roasters to a friend or colleague.
- Rating Distribution
Pros: Good coffee, Good flavor, Great coffe.
Cons: Sometimes has no flavor, Bad k-cups, Changed the formula why.Recent recommendations regarding this business are as follows: "May not be worth the effort to contact the company.", "Buy French Vanilla from someplace else if you want to taste French Vanilla.", "I would not purchase products from this company in the future.", "The DARK is the best coffee ! Pods are not reliable", "Complain".
Most users ask Green Mountain Coffee Roasters for the refund as a solution to their issues.
Review authors value the most Location and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Wrong coffee in box
I purchased maple pecan pods. Love the flavor.
Now I love a good surprise, but when I opened the box, pumpkin spice! I'm not a pumpkin spice girl!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPods open
I bought Green Mountain pumpkin in the pods.And had a couple pods that had holes in the top. First time I've had that happen.I do like your coffee stove
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |General product question
Unresolved. I feel that I have been discriminated against.
Keurig coffee maker malfunction. Customer service is no help.
This issue continues today. I am disappointed with Keurig.
Preferred solution: Full refund
User's recommendation: I would not purchase products from this company in the future.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNonresponsive
Sent a complaint about K-cups exploding and leaving grounds in my coffee, but I have had no response. Poor customer relations.
- Good coffee
- Poor consumer relations
Preferred solution: Compensation for bad k-cups
User's recommendation: May not be worth the effort to contact the company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatified customer
The French vanilla coffee pods don't taste like French vanilla at all. It's just like regular coffee.
No froth, no taste, nothing.
For the past 8 years, all French vanilla pods have been very weak in flavor. We buy French vanilla to taste French vanilla.
- If you like regular coffee its all good
- Keep looking
- If you want french vanilla
Preferred solution: some real French vanilla coffee pods that taste like French vanilla.
User's recommendation: Buy French Vanilla from someplace else if you want to taste French Vanilla.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerKeurig pod question
I have been a Green Mountain lover for many years now. Recently, I purchased a box of 80 pods from Sams.
After loading my pod holder, I discarded the box so I do not have a lot or control number of offer. My reason for writing - almost all of the pods seem to have a lighter material for the pod. The lighter material seems to tear often while brewing and I am getting lots of grounds in my cup (yuk!)
As in my working years I was part of production and realize we changed vendor materials for multiple reasons.
If GM has changed vendors for your pods, there may be an issue. Thanks
- Good coffee
- Pods leave grounds in your cup
Preferred solution: Explanation
Punctured holes (3) on the top of pods. No puncture on bottom
I'm a TRUE lover of Green Mt coffee. Have been for over 25 years.
I use one box a day (10 pods, lost 2 pods when the price was increased and 2 pods less per box). Bought a box of caramel vanilla cream (32 pods). I'm a flavored coffee lover) , check the tops of each pod. I foundc pods with three holes punctured on the top of pods.
Should I throw them out? Are they contaminated???
Box shortage
Box was short two pods. The phone call got disconnected after they confirmed my number three times. No one called me back.
Faulty pods
I spend the extra money for green mountain coffee because it's the best. But quite often I get some in a 60 pack box that spray grounds all over and make a mess.
I believe the pods are faulty. Please send me a free box of coffee pods to reimburse me for this loss.
User's recommendation: The DARK is the best coffee !! Pods are not reliable
Coffee Grinds in Cup
Multiple Boxes of Breakfast Blend have been shooting out grinds the past few boxes! We wasted so much money so far because of this! I assumed it was my Keurig machine, so I just spent almost $200 on a new machine, and it's still doing the same thing!
K cup grounds
We have bought your coffee for a long time and the last 2 boxes of k cups we bought there is a bunch of grounds that come out and so far 3 have exploded in the machine and we have deep cleaned the machine multiple times due to the issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong Keurig coffee pods!
So, I really like your Nantucket Blend medium roast Keurig pods. However, to my surprise, the 48 pod box I purchased is full of half-caffeine pods!
Your product isn't cheap, especially a 48 pod box. I don't have my original receipt, as I made this purchase in Lancaster, PA. But, I'd really appreciate some compensation for this company mistake.
Thank you for any consideration.
Janice Lyons
- Good coffee
- Not package correctly
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreen Mountain Coffee Cinnamon Sugar Cookie
I've been drinking this coffee for years. It was my favorite.
I went to order some online from Office Depot and found reviews stating that the formula had changed and that the coffee no longer tastes the same. I thought that was ridiculous and proceeded with my order. I ordered 96 k-cup pods, as usual, and discovered the sad truth. It tastes nothing like it did before and I'm sorry I spent so much money on it.
Why would anybody fix something that doesn't need fixing? I would appreciate a refund so that I may purchase something else.
- Good shipping
- Nice medium roast
- Favorite coffee except for the csc
- Changed the formula why
Preferred solution: Full refund
User's recommendation: Get any flavor but the Cinnamon Sugar Cookie
Beverages Expert Talks
Price increase on K cups at Ralph's
32 box of K cups pods was $21.00 and stated "locked in price".
May 1st the price was $26.00!
Huge price hike. so what happened to "locked in price" and what does that even mean?
loyal customer,
Kathleen Hogan
User's recommendation: Complain
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreen Mountain light roast kurig coffee
I've been a loyal customer for years, but recently, your Green Mountain Light Roast coffee tastes horrible. I'm so disappointed in your product and felt I should let you know.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSetup a new account
Please provide local representative contact details for setup coffee. We need details How to setup coffee in store.
Preferred solution: No
User's recommendation: Please provide local representative Melbourne area
Companies Similar to Green Mountain Coffee Roasters
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.